Last updated: March 18, 2024

This privacy policy ("Policy") explains how Caribucate ("Caribucate", "we", "us", or "our") collects, safeguards, and utilizes the personally identifiable information ("Personal Information") you ("User", "you", or "your") may provide on the Caribucate website (Caribucate) or while purchasing any Caribucate subscription (collectively, "Website"). This Policy also outlines your choices regarding our use of your Personal Information and how you can access and update this information. This Policy does not extend to the practices of entities that we do not own or control, or to individuals that we do not employ or manage.

What we collect and why

Our primary goal in collecting information is to provide and improve our Website and services. Here’s what this means in practice:

Identity & Access

When you register for Caribucate, we ask for information like your email address so you can personalize your account, and we can send you updates and other essential information. All other information is optional. We may occasionally send you optional surveys to better understand your use of our products and to enhance them.

Your personal information will never be sold to third parties, and we won’t use your name or company in marketing statements without your consent.

Purchases

If you purchase a paid Caribucate plan, you'll need to provide payment information and a billing address. Credit card data is sent directly to our payment processor (wipaycaribbean.com), bypassing our servers. Wipaycaribbean.com has its own privacy policy detailing its data collection and use practices. Caribucate has no control over Wipaycaribbean.com. Direct any questions or concerns about Wipaycaribbean.com 's practices to them. Wipaycaribbean.com provides us with certain non-personal information related to purchases made via the Website, potentially linked to your Personal Information supplied to us.

Product Interactions

Content that you upload, receive, or maintain in your Caribucate product accounts is stored on our servers to enable your use of our products, such as creating educational content. We retain this content as long as your account is active.

Geolocation Data

For security and fraud prevention, we log the IP address used to create a product account and retain it to combat spam signups. All account access attempts are logged by IP address, and we keep this data for the duration of your account’s activity.

Website Interactions

We gather data on your browsing activity for analytics and statistical purposes, helping us test conversion rates and explore new product designs. If you’re signed in, this web analytics data is linked to your IP address and user account until your account is deactivated.

Voluntary Correspondence

When you contact Caribucate for assistance or with questions, we retain that correspondence, including your email address, to have a history of past interactions for future reference. We also store information you voluntarily provide, such as survey responses. With your express consent, customer interview conversations may be recorded for future use.

Student Personal Identifiable Information

We do not intentionally collect student personally identifiable information. If such data is mistakenly entered into Caribucate, we will delete it upon discovery. Contact us at https://caribucate.com/contact or email us at contact@caribucate.com for assistance.

Your Rights

Caribucate is committed to ensuring your data rights, regardless of your location. These rights include access, correction, erasure, and more as outlined in this Policy. Exercise these rights by updating your account information or contacting us at https://caribucate.com/contact.

Data Security

We employ SSL/TLS encryption for data in transit and have robust access controls for data at rest. Note that most data in our database is not encrypted (to be readily available for your use).

Content Deletion

You can delete content in your Caribucate accounts, which will also remove it from our databases. Some non-identifying content references may remain in logs temporarily.

Data Location and Third-Party Services

Our products and web properties are hosted in the London. Transferring your data to the U.K. is a condition of using our services. We also use third-party services like the OpenAI API, and we encourage you to read OpenAI's Privacy Policy to understand their data practices.

Changes & Contact Information

This Policy is subject to change, with the updated version posted on our Website. Your continued use of the Website indicates your acceptance of any changes. For any questions about this Policy, contact us at https://caribucate.com/contact or via email at contact@caribucate.com